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    Support

    Mac & PC users:

    There are two ways to join a live webinar:

    1. Clicking the meeting/webinar URL and joining via your web browser:

      If your default browser does not seem to manage to launch the meeting room, copy the meeting URL and open an alternate browser. Paste the meeting URL in this other browser and hit enter. Changing browser often solves the problem. If not, consider option 2 below.

    2. Using the Adobe Connect desktop application

    Live webinars can also be accessed through the can also Adobe Connect desktop application which can be downloaded here:

    After downloading and installing the desktop/software version of Adobe Connect, open the Adobe Connect software on your PC or Mac like you would open any software. When prompted, copy and paste the full meeting URL. It will look somthing like https://fws.adobeconnect.com/meetingname

    Tablet & Smart Phone users:

    Go to your phone's App store and download the free "Adobe Connect Mobile" app.

    Launch the app and enter the full meeting URL. It will look somthing like https://fws.adobeconnect.com/meetingname

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    Use our contact form.

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