Mac & PC users:
There are two ways to join a live webinar:
Live webinars can also be accessed through the can also Adobe Connect desktop application which can be downloaded here:
After downloading and installing the desktop/software version of Adobe Connect, open the Adobe Connect software on your PC or Mac like you would open any software. When prompted, copy and paste the full meeting URL. It will look somthing like https://fws.adobeconnect.com/meetingname
Tablet & Smart Phone users:
Go to your phone's App store and download the free "Adobe Connect Mobile" app.
Launch the app and enter the full meeting URL. It will look somthing like https://fws.adobeconnect.com/meetingname
Sometimes, students go straight to ProctorU.com to schedule a WSG exam. If doing so, you will NOT find the exam you are trying to schedule. Please follow these steps to schedule your exam:
Students often report being blocked on a quiz question and unable to proceed to the next. There are generally two possible reasons:
We have done our best to fix any quiz that might be promting the message above on some quiz questions. If you are still getting such a promt:
Also note that this behaviour generally only appears when e-learning modules and/or quizzes are being played in their HTML5 vs Flash version. The HTML5 version, initially developped by e-learning software companies as a solution to many smart phones and tablets not accepting Flash. Unfortunately, at this stage, the HTML5 version is not as stable as the Flash version of the modules/quizzes.
To ensure the best experience, follow the steps in the "I want to play modules and quizzes in FLASH" Q&A question below.
I want to manage Forum subscription preferences or to unsubscribe and stop receiving email notifications (for online course portal Forums including Instructor Q&A and Student Forums). Subscription to some course forums is automatic on enrollment to the online course.
To manage your subscription, follow these steps:
To completely stop receiving email notifications linked to a forum, either:
The WSG website is sometimes analyzed as ‘unsafe’ by Norton antivirus because of the reference to ‘alcohol’. To enable our website in Norton please follow these steps:
Use our contact form