Summary: Learn the Court of Master Sommeliers’ standards for still wine, sparkling wine and decanting service. David Glancy, MS, FWS will demonstrate the techniques, explain them and answer your service questions during this 45-minute webinar. Presenter: David Glancy, Master of Sommelier When one didn’t exist, David Glancy created a Certified Sommelier Program at the Professional Culinary Institute (now known as ICC),

Summary:  What is the proper way to store and serve sparkling wines, fortified wines or dessert wines? Plus, once you have them in the cellar, what is the best way to recommend and sell these wines? Master Sommelier, Matt Stamp, will lead us through the proper serving techniques for these special wines. Presenter: Matt Stamp MS Matt Stamp learned the wine and restaurant trade in his hometown of Omaha, Nebraska, where he managed V. Mertz, a local fine-dining

Summary:  This webinar discusses the subtle art of selling and upselling. Learn how to recommend a wine, pop that cork and sell the second bottle. Find out how to move a patron on to bigger and better things. Discover how to address the “leader” at the table without stepping on any toes. In sum, just small kernels of practical information…in a nutshell. Presenter: Lisa M. Airey CWE,